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01

What is promotional SMS ?

These are the SMSs which are sent with the objective of promoting your product or service. This category includes any sales & marketing messages which may or may not be solicited by the recipient.

02

Can I send Promotional SMS 24hr ?

Ans. As per TRAI rules promotional SMS work 9 AM to 9 PM. But we offer services that lets you send promotional SMS 24*7.

03

Can I send Promotional SMS to the DND numbers also?

Yes, definitely. As per the TRAI rules, promotional SMS cannot be sent to the DND registered number but we offer you advanced services with which you can deliver your promotional messages to these numbers as well.

01

What is Transactional SMS ?

Transactional SMS includes the messages that contain reminders, billing info, alerts & other important informational messages for your existing customers.

02

Can I send Transactional SMS 24hr ?

As per TRAI rules Transactional SMS can be delivered 24*7.

03

Can I have multiple sender IDs for a single account?

No, you can have only one sender ID for a single account.

04

Can I send transactional SMS to the DND numbers?

Yes, you can always send transactional SMS to the DND numbers as well.

01

What is a Reseller IP?

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02

HOW DO I TRANSFER WEB PAGES TO SERVER?

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03

PURCHASED A HOSTING, NOW WHAT DO I DO?

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04

How do I purchase a Dedicated Hosting for my hosting account?

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05

WHAT KIND OF WEB HOSTING PLAN DO I NEED?

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01

What is voice SMS?

Voice SMS is the technology, which automates bulk voice calls to the mobile or the telephone users and playing the pre-recorded messages. The bulk Voice SMS system can dial out the required set of contact numbers and then play the recorded prompts or messages and also assemble the touch-tone inputs from end-users for measuring the response from the bulk voice SMS campaign.

02

What is the pulse duration?

Pulse duration is of 30 seconds. There is a 1 sec call-disconnect time, and a 1 sec call-setup that gets added to call duration. This allows calls of 28 seconds of talk time that can be carried in one pulse and 58 seconds of the talk time for carrying in two pulses.

03

In which all languages can voice SMS be sent?

Our system supports all the 26 Indian languages.

04

Is there any limit on the contact numbers, which can be uploaded?

No. There is no such limits on the phone numbers, which can be uploaded via the Phonebook.

05

Can I schedule voice calls to the landline numbers also?

Yes you can schedule voice calls on both the mobile as well as the landline numbers. Just make sure that the phone number entered has ten digits. For example: A mobile number must be entered without 0 or 91 (9800520700) and the Landline numbers must be entered along with the std code and omitting 0 (1146308580).

01

What is Shortcode?

A Short Code is any 5 or 6-digit number e.g., 12345, which is used to send to and receive SMS messages from mobile phones. Short Codes are allowed for application to person (A2P) communication, which is why businesses who need to communicate to customers on a large scale can only use Short Codes (i.e., not Long Codes).

02

Can I use Short Code prior to or during carrier approval process?

Unfortunately, Short Codes cannot be used during or before the carrier approval process. The process is regulated and allows usage of Short Codes only after the carrier application is approved.

03

How do I apply for new Short Code and what do I need to provide?

We will collect information on what type of Short Code you require, the payment terms and your contact and company information will be taken by us.

04

What does the short code cost?

The cost of the short code service may vary based on the program type, the network used, how many messages are required to be sent each month, and which countries are required to send to. Use the Pricing chart offered by us to get an idea of how much it may charge to rent any number and send SMS to find the most appropriate package.

01

What is alert sms, and how is useful for me?

An Alert sms is an sms which is sent on the keyword owner’s mobile number whenever any user subscribe on his keyword. In simple words if any person send sms to your keyword then our application will immediately send this information on your mobile number with complete details of sender’s mobile number and message.

With this facility you can response to your clients as soon as they subscribes. You don’t need to log on in our control panel every time in order to check subscriptions.

02

What is email Alert?

An Email Alert is an Email which is sent on the keyword owner’s Email Id whenever any user subscribe on his keyword. In simple words if any person send sms to your keyword then our application will immediately send this information on your Email id with complete details of sender’s mobile number and message.

With this facility you don’t need to separately log on in our control panel you can find the entire details of subscribers in your own Email ID .

03

PURCHASED A HOSTING, NOW WHAT DO I DO?

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04

How do I purchase a Dedicated Hosting for my hosting account?

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05

WHAT KIND OF WEB HOSTING PLAN DO I NEED?

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01

What is a Missed Call Alert?

Miss Call Alert is the free service that sends the SMS alerts to the Mobile customers when they have missed any call(s).

02

How to subscribe to the Missed Call Alert service?

All Mobile International Roaming (Postpaid) and Prepaid Roaming customers are provisioned automatically with this service.

03

What are the charges for Missed Call Alert service?

No registration fee or monthly subscription fee is required. The SMS alerts that you receive are free of charge.

04

Will I receive Missed Call Alert in all the supported roaming destinations?

You will receive the SMS alerts in those destinations where the overseas operators that you log on to do not charge for receiving the SMS.

01

What is a Reseller IP?

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02

HOW DO I TRANSFER WEB PAGES TO SERVER?

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03

PURCHASED A HOSTING, NOW WHAT DO I DO?

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04

How do I purchase a Dedicated Hosting for my hosting account?

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05

WHAT KIND OF WEB HOSTING PLAN DO I NEED?

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