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Dedicated Short Code Vs 10DLC: Which Is Better For Business?

Choose The Best SMS Service For Your Business

If you are operating an online brand, you must have come across the concept of short code SMS in Kolkata. Let’s see which is better among short code and 10DLC.

In a study, it was found that 46% of users reply to businesses that send text messages. Moreover, SMS has an open rate of 98 percent which contributes much to its popularity. If your business needs a short code SMS service in India, then there’s absolutely nothing to worry about. Keep reading the blog till the end to find something very useful. 

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Perks Of Bulk SMS Marketing In The Service Industry

Bulk SMS Marketing Benefitting The Service Sector

Businesses all over the world are optimizing bulk SMS services. As a result, the demand for a qualified bulk SMS service provider is surging. Let’s know more.

A lot of customers are dependent on their mobile phones for linking with other people. Others use their smartphones to get the latest information. Trust me, bulk SMS reseller service India helps them to get acquainted with so much new information. Particularly, the service industry needs bulk SMS marketing largely. 

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The Ultimate Guide to Using Virtual IVR Numbers for Businesses

How does IVR function?

 IVR, or interactive voice response, is its full name. The technology has only recently been made available by ivr number service providers in india extra information on it

IVR is a technique that allows callers to communicate with a computer-operated phone system, which claims the top IVRs service provider in Kolkata. Throughout our customer journey, we have heard a lot about IVR numbers, toll-free numbers, and customer service numbers. Additionally, many other automated call-routing facilities and solutions. 

Businesses can reply to consumer calls and screen them out based on the type of inquiries they are making using an automated call routing technology called an IVR number. An automated telephone call management system called Interactive Voice Response (IVR) responds to the consumer with a series of prerecorded voice messages depending on predetermined keyboard inputs.

What is an IVR number?

When a customer tries to call your company, an IVRs Number is a tool that automates self-service technology help. Customers may access your system with ease and receive prompt answers to their questions thanks to it.

Utilizing prerecorded audio messages, an IVRs Number enables businesses to provide automated responses to customer inquiries. Moreover, if necessary, route customers to the appropriate agent or operator. It currently plays a crucial role in enhancing client efforts and experiences.

IVR examples

Let’s say you need to raise a ticket with your mobile sim provider regarding the unexpected bill you received. You call the IVR or customer service line and hear the following responses:

  • Greetings from ABC. For Hindi, press 2, and for English, press 1.
  • Press 1 for postpaid services and 2 for prepaid services.
  • To check your balance, press key 3.
  • To file a complaint, press 4
  • To enable “Caller Tune,” press key 5.

Why should your company get an IVR number?

We’ll examine why a business should hire an ivr service provider in kolkata now that you’ve seen numerous examples of its uses.

If your company frequently receives calls from clients seeking assistance, voicing complaints, or subscribing to services, you should invest in an interactive voice response system.

You can save time and effort by using an IVRs system. It assists a corporation in saving a sizeable amount that would otherwise be spent on hiring and establishing infrastructures. This systems use prerecorded voice messages and instructions to provide the caller with accurate and exact information. Thus, it handles the bulk of customer inquiries during the call.

An IVR system offers the following advantages:

  • improved lead conversion efficiency
  • access to call recordings and call logs
  • call auto-attendance
  • increase agent output
  • Improve first-call resolution rates
  • improved customer service
  • Analytics & Reports


When it comes to ivr number service provider in ranchi, Web 2 SMS is the most well-known name. Therefore, search nowhere else, it is the best in the industry. 

Difference Between WhatsApp Bulk Marketing & Bulk Messaging

WhatsApp Bulk Messages vs Bulk SMS Messages

This blog discusses the importance of bulk WhatsApp marketing in kolkata. It also helps you learn when & how it might help organisations with marketing.

When it comes to mass messaging, most marketers use bulk SMS messages. But those who understand the multiple powerful aspects of WhatsApp use bulk WhatsApp marketing in ranchi

When used for marketing, Whatsapp and SMS texts are both effective tools. However, Whatsapp outperforms SMS in terms of meeting customer demand through technological advancement. Apart from other marketing processes, SMS is the most traditional type of marketing. It is the most common marketing channel to all businesses. 

Many such platforms have evolved, providing amazing tips and techniques to their clients to engage their target audience effectively.

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Tips To Select An SMS Service Provider For Your Brand

Choosing A Business SMS Service Provider

Do you own a promotional SMS service in Kolkata? Then, you must be looking for a good service provider for your business. Here is how you can quickly get one. 

The use of SMS was first done in 1992. However, SMS is still very much in demand despite being the oldest method of communication. Text messaging has always been the most dependable mode of communication. With bulk promotional SMS service in India, it has become easier for brands. 

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