What You Need To Remember When Using Automatic Voice Calling?

voice SMS service

Automatic voice calling is an innovative addition in the marketing field. Every voice SMS service in Kolkata has made its use at some point in product marketing. 

An automatic voice calling service helps for maintaining a professional quality in business communication. It is ideal for customer service, post-sales follow up and market research as well. However, you must keep in mind some tips for delivering the best bulk voice call service in Kolkata

Tips To Remember While Optimizing Automated Voice Calling

24*7 Customer Support

  • While using an automatic call system, try not to restrict it to business hours. Because your customer may call at any moment, keep the support open 24*7. Moreover, if your customer is not happy with the automatic call service, program your system.
  •  This will keep your callers assured of getting a call the next day.  However, give your customers an option to call and register their requirements or concerns. 

Know Your Clients And Their Linguistic Preferences

  • It is important that you keep a track of your client’s linguistic preferences. For example, if your customer communicates in Hindi, there will be poor communication with your prompt in the English language.
  • Discover some tricks to know who your potential clients are and record the prompt in their suitable languages. This caters to maximum clients. 

Keep A Hassle-Free IVR Calling System

  • IVR is an intensive approach that integrates the customer call with other operations in the business. It may not be a necessity for a small business where a single automatic calling service is adequate. However, as the business develops, IVR becomes essential for smooth functioning.
  • Always ensure a well-connection of lines of input options while using an IVR system. A hassle-free IVR system will help you to have better results in no time. 

Never Depict That Robots Are Handling The Business

  • Honestly, nobody wants to see that the business is being run by robots. Automation is a great thing until it starts taking the place of human professionals. Because there are certain empathetic terms understood only by human executives. 
  • Always make sure to record the messages with an expert voice artist and not in robotic voices. 

Set Up A Queue Calling Option

  • Every call is critical for the business and hence, you must miss no calls. Program the system to queue up the calls which go on hold automatically. You may also attach a voicemail server that records the details of missed calls or client voice messages. 


Make sure to follow these tips to have an outstanding impact on your clients. Get in touch with Web 2 SMS and procure low cost bulk voice call in Kolkata. The team of experts provides high-quality and inexpensive voice call services.