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IVR

features

1

Private Data Collection

Interactive Voice Response (IVR) allows the agents to transfer calls to a distinct IVR menu, which will take the private information of the customer before the system transfers the call back to the agent again.

2

Distinct Language Support

This feature sets the language on front without changing the call flow. This will make it easy for the ones who all operate within the call-center service.

3

Quality Customer Service

Our Interactive Voice Response (IVR) service can be operated smoothly. The system optimizes the experience of the agent by transferring the call contexts between the agents, platforms, and menus.

4

Use of IVR Widgets

The Interactive Voice Response (IVR) system will allow you to use the IVR widgets for complaint management and many more managing several other things.

5

Multi-User CRM

Our Interactive Voice Response (IVR) system will give you the access to CRM for each and every agent.

6

Unlimited Number of Call Flows

Our Interactive Voice Response (IVR) system allows you to generate endless number of call flows. IVR scripts are triggered based on the DID that is the access number or the mailbox dialed number.

our package &

pricing plan

Basic
Plans
pricing
plan 1
4,500
+18% GST
plan 2
9,000
+18% GST
plan 3
18,000
+18% GST
plan 4 popular
22,000
+18% GST
plan 5
30,000
+18% GST
SMB
Plan
pricing
plan 1
6,000
+18% GST
plan 2
12,000
+18% GST
plan 3
24,999
+18% GST
plan 4 popular
28,999
+18% GST
plan 5
35,999
+18% GST
Enterprise
Plans
pricing
plan 1
14,999
+18% GST
plan 2
29,999
+18% GST
plan 3
59,999
+18% GST
plan 4 popular
79,999
+18% GST
plan 5
89,999
+18% GST
customers

testimonial

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customers

faqs

IVR is known as Interactive Voice Response. It is a computerized telephony conversation which communicates with users, accumulates valuable information and direct calls to the relevant conferee.
Interactive Voice Response acquires an amalgamation of voice call input and keypad selection. Then it gives the proper response in the required form. This response can be in any form including email, fax, calls, messages, etc.
Yes, IVR service can be active for 24 hours.
IVR is used for the convenience of clients to reach out to a customer care at any time. Whenever a problem arises, you can call the care center and find a solution to your problems.
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